Privacy Policy

Effective January 1, 2026

Maplewood Auto Service ("we," "us," or "our") operates the website durand-auto.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information you provide directly:

  • Name, email address, and phone number submitted through our contact or appointment request forms
  • Vehicle information (year, make, model) provided when requesting service
  • Any additional details you include in message fields

Information collected automatically:

  • Browser type, operating system, and device information
  • Pages visited, time spent on pages, and referring URLs
  • IP address and approximate geographic location
  • Interaction data such as clicks, scrolls, and form interactions

How We Use Your Information

  • To respond to your inquiries and schedule service appointments
  • To communicate with you about your vehicle service
  • To improve our website and understand how visitors use it
  • To maintain the security and functionality of our website

Third-Party Services

We use the following third-party services on our website:

  • Google Analytics -- collects anonymous usage data to help us understand website traffic and user behavior. Google's privacy policy applies to data collected through this service.
  • Google Tag Manager -- manages the loading of tracking scripts on our website.
  • Microsoft Clarity -- records anonymized session replays and heatmaps to help us improve the user experience. Clarity does not collect personally identifiable information. Microsoft's privacy statement applies.

Data Sharing and Selling

We do not sell, trade, or rent your personal information to third parties. We do not share your personal information except as necessary to respond to your service requests or as required by law.

Data Security

We take reasonable measures to protect the personal information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar technologies to enable analytics services and improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Phone: (651) 739-4940
Address: 2727 Minnehaha Ave E, Maplewood, MN 55119